texas918 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") is issued by texas918 ("we", "us", "texas918") and applies to all personal data collected through https://texas918.win and any associated texas918 products and services (collectively, the "Platform").

Texas918 is an international online gaming platform serving the Malaysian market, offering sports betting, live casino, slots, and lottery products settled in Malaysian Ringgit (MYR). As part of delivering these services, texas918 collects and processes certain personal data about registered members and Platform visitors.

This Policy explains, in plain English, what personal data we collect, the lawful basis on which we process it, how long we retain it, who we may share it with, and the rights you have as a data subject. By using the texas918 Platform, you acknowledge that you have read and understood this Policy.

2. Data We Collect

Texas918 collects personal data in the following categories depending on how you interact with the Platform:

Texas918 does not collect special category data (such as biometric data, health data, or racial origin) except where strictly required for identity verification under applicable law or licensing conditions.

3. How We Use Your Data

Texas918 uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your texas918 member account, including processing texas918 login requests and managing your MYR wallet balance.
• Service Delivery: To process bets, settle game outcomes, handle deposits and withdrawals via Touch 'n Go, Boost, DuitNow, Maybank, CIMB, and other supported Malaysian payment channels.
• Identity Verification (KYC): To verify your identity and age (21+) as required under texas918's international gaming authority licensing obligations and to comply with anti-money laundering (AML) requirements.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorised account access, collusion, and other prohibited conduct on the texas918 Platform.
• Customer Support: To respond to your enquiries, resolve disputes, process complaints, and provide assistance through our 24/7 live chat and email support channels.
• Responsible Gaming: To administer deposit limits, loss limits, session timers, self-exclusion requests, and to identify indicators of problem gambling behaviour for proactive intervention.
• Platform Improvement: To analyse usage patterns, game preferences, and technical performance data to improve the texas918 user experience and product offerings.
• Regulatory Compliance: To comply with applicable laws, licensing conditions, court orders, and regulatory requests from competent authorities.
• Marketing Communications: To send promotional offers, bonus notifications, and platform updates to members who have opted in to receive such communications. You may withdraw consent at any time via account settings or by contacting support.

4. Legal Basis for Processing

Texas918 processes your personal data on one or more of the following lawful bases:

• Contractual Necessity: Processing is necessary to perform our obligations under the Terms & Conditions you have accepted — including operating your account, processing transactions, and settling bets.
• Legal Obligation: Processing is required to comply with applicable law, including AML legislation, gaming licence conditions, and tax reporting obligations.
• Legitimate Interests: Processing is in texas918's legitimate interests, including fraud prevention, Platform security, responsible gaming monitoring, and service improvement — provided these interests are not overridden by your rights and freedoms.
• Consent: Where processing is based on your consent (such as marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

Texas918 does not sell your personal data. We may share your personal data with the following categories of recipients only where necessary and under appropriate safeguards:

• Payment Processors: Malaysian and international payment service providers (including operators of Touch 'n Go, Boost, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank, and USDT TRC20 infrastructure) to process financial transactions.
• Game Providers: Certified game studios (such as Pragmatic Play, PG Soft, NetEnt, and Habanero) receive the minimum technical data necessary to deliver game sessions to your texas918 account.
• Identity Verification Providers: Third-party KYC services used to verify the identity and age of texas918 members as required under licensing conditions.
• Regulatory Authorities: Gaming regulators, financial intelligence units, or law enforcement agencies where texas918 is legally compelled to disclose information.
• Professional Advisors: Lawyers, auditors, and accountants who are bound by professional confidentiality obligations, where necessary for the operation of the Platform.
• Infrastructure Providers: Cloud hosting and CDN providers who process data on texas918's behalf under data processing agreements that impose confidentiality and security obligations equivalent to those in this Policy.

All third parties with whom texas918 shares personal data are required to process that data only for the specified purpose and in accordance with texas918's instructions and applicable data protection law.

6. International Data Transfers

Texas918's primary servers and data storage infrastructure are located in secure data centres. Some of texas918's service providers — including game studios, KYC providers, and cloud infrastructure partners — operate outside Malaysia. Where personal data is transferred to countries that do not provide an equivalent level of data protection to that applicable in Malaysia, texas918 implements appropriate safeguards including standard contractual clauses, data processing agreements, and equivalent contractual protections to ensure your data remains protected.

By using the texas918 Platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Malaysia as described in this section.

7. Cookies & Tracking Technologies

Texas918 uses the following categories of cookies and tracking technologies on its Platform:

• Strictly Necessary Cookies: Required for the Platform to function. These include session cookies that maintain your texas918 login state across pages. You cannot opt out of these cookies without ceasing to use the Platform.
• Functional Cookies: Used to remember your preferences (such as language settings) and to provide personalised features within your texas918 account.
• Analytics Cookies: Used to understand how members interact with the Texas918 Platform — including which games are most popular, session duration, and navigation paths — so that we can improve the experience. Analytics data is aggregated and does not identify individual members.

Texas918 does not deploy third-party advertising cookies or participate in cross-site behavioural advertising networks. You can control cookie preferences through your browser settings; however, disabling strictly necessary cookies will prevent your texas918 account from functioning correctly.

8. Data Retention

Texas918 retains personal data for the following periods, after which data is either deleted or irreversibly anonymised:

• Active Account Data: Retained for the duration of your active texas918 membership plus 7 years following account closure, in compliance with anti-money laundering record-keeping requirements applicable to gaming operators.
• Transaction Records: Retained for 7 years from the date of each transaction for financial compliance and dispute resolution purposes.
• KYC Documentation: Retained for the duration of your membership and 5 years post-closure, or as required by the applicable gaming regulatory authority.
• Customer Support Records: Retained for 3 years from the date of the final interaction, unless the interaction relates to a dispute that is subject to longer retention requirements.
• Marketing Consent Records: Retained for 3 years from the date of consent, or until consent is withdrawn — whichever is earlier.
• Self-Exclusion Records: Retained indefinitely for permanent self-exclusions; otherwise for the duration of the exclusion plus 5 years, to prevent circumvention of responsible gaming commitments.

9. Your Privacy Rights

Subject to applicable law and certain limited exceptions, you have the following rights in relation to the personal data texas918 holds about you:

• Right of Access: Request a copy of the personal data texas918 holds about you and information about how it is being used.
• Right to Rectification: Request correction of inaccurate or incomplete personal data in your texas918 account.
• Right to Erasure: Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to texas918's legal retention obligations.
• Right to Restriction: Request that texas918 restrict the processing of your data in certain circumstances — for example, while a dispute is under investigation.
• Right to Data Portability: Request a machine-readable copy of the personal data you have provided to texas918, where technically feasible.
• Right to Object: Object to texas918's processing of your data where that processing is based on legitimate interests, including direct marketing.
• Right to Withdraw Consent: Withdraw consent for any processing activity based on consent at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, contact texas918 support at [email protected]. Texas918 will respond to all verified rights requests within 30 days. We may request identity verification before processing a rights request to protect your personal data from unauthorised disclosure.

10. Children's Privacy

The texas918 Platform is strictly intended for individuals aged 21 and above. Texas918 does not knowingly collect personal data from individuals below the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend the account, delete the associated data, and refund any balance via the depositing payment method.

If you believe a minor has created a texas918 account, please contact us immediately at [email protected] so that we can take prompt action.

11. Data Breach Notification

In the event of a personal data breach affecting texas918 members' data, texas918 will take immediate steps to contain the breach and will notify affected members without undue delay where the breach is likely to result in a high risk to their rights and freedoms. Notification will be provided via the registered email address associated with the affected texas918 account and may also be published via a Platform-wide notice.

Texas918 will also notify the relevant regulatory authority as required under applicable data protection law, within the timeframes prescribed by that law.

12. Third-Party Services

The texas918 Platform may incorporate third-party services — such as live game studios and payment gateways — which are subject to those third parties' own privacy policies. Texas918 is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you access through the Platform.

Texas918 does not include any social media sharing buttons, external advertising widgets, or third-party tracking pixels on the Platform that would allow third parties to collect your personal data without texas918's knowledge.

13. Amendments to This Policy

Texas918 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or licensing requirements. Material changes will be notified to members via the email address registered to their texas918 account and/or via a notice on the Platform.

The effective date of the current version of this Policy is displayed at the top of this page. Your continued use of the texas918 Platform after the effective date of any revised Policy constitutes your acceptance of the changes. If you do not accept the revised Policy, you must close your texas918 account.

14. Contact & Data Protection Enquiries

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or wish to make a complaint about texas918's data processing practices, please contact us through the following channels:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week, directly on the texas918 Platform.

Texas918 is committed to resolving all privacy enquiries promptly and transparently. We aim to acknowledge all written data protection enquiries within 3 business days and to provide a substantive response within 30 calendar days.